Privacy Policy

1. Information We Collect

To provide accurate estimates and coordinate your move efficiently, we collect specific details about you and your project. This may include:

• Contact details: Your name, phone number, and email address.
• Location details: Origin and destination addresses, including parking and access information.
• Project specifics: Inventory of items to be moved, packed, or placed into our secure storage facilities.

2. How We Use Your Information

The information we gather is strictly used to facilitate our core services. We use your data to:

• Calculate accurate pricing and provide detailed quotes for your relocation.
• Schedule and manage moving days, packing operations, and storage logistics.
• Communicate updates regarding our arrival times, delivery status, and scheduling adjustments.
• Process payments and maintain accurate internal billing records.

3. Data Protection and Security

We take the security of your personal information seriously. Our team employs appropriate physical and digital security measures to prevent unauthorized access, alteration, or disclosure of your data. We do not sell, rent, or trade your personal details to external marketing organizations. Your information is shared only with our internal staff and trusted partners directly involved in your relocation process.

4. Data Retention

We retain your contact and service records only for as long as necessary to fulfill the operational purposes outlined in this policy, or as required by applicable tax and commercial regulations. Once your moving or storage project is complete and the mandatory retention period expires, your data is securely deleted or anonymized.

5. Your Rights

You have the right to request access to the personal data we hold about you. You may also request corrections to inaccurate information or ask for the deletion of your records, provided there are no ongoing service agreements or legal obligations requiring us to maintain them.